Contact Us
Have a question about our products, your order, or anything else? We’d love to hear from you.
Get In Touch
Email: contact@vialvaultsa.online
Instagram: @VIALVAULTSA
Facebook: @VIALVAULTSA
Order Enquiries
For questions about existing orders, please include your order number in your message. We typically respond within 24 hours during business days.
Shipping Information
We deliver nationwide across South Africa via Pudo:
- Pudo Locker to Locker: R55 (1-4 working days)
- Pudo to Door: R90 (1-4 working days)
Payment
We accept EFT (Electronic Funds Transfer). Banking details are provided at checkout. Orders are processed once payment has been confirmed.
Returns
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund.